Privacy Policy
Information We Collect
We may collect the following types of information:
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Contact information
Name, email address, and phone number when you submit a contact or enquiry form.
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Usage data
Pages visited, time on page, browser type, and referring URL, collected via cookies and analytics tools.
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IP address
Used to understand general geographic location for analytics and security purposes.
Cookies
We use cookies — small text files stored on your device — to improve your experience. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.
Required for the site to function correctly, such as session management.
Help us understand how visitors interact with our website (Google Analytics).
Remember choices you make, such as cookie consent and appearance settings.
How We Use Your Information
- Respond to enquiries and provide customer support.
- Improve our website and user experience.
- Send requested information about equipment and services.
- Comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties.
Your Rights
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent at any time.
- Lodge a complaint with your local data authority.
Data Retention & Security
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for a maximum of 2 years.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
Contact Us
Questions about this policy or wish to exercise your rights? Reach out to us directly.
Governed by the laws of the Province of Alberta, Canada, and applicable federal legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).